Effortless Returns, Shop with Assurance   
Aquabrite Ventures (“we,” “our,” “us”) manages elanorastyle and works to ensure user (“you,” “your”) satisfaction. While we uphold the highest quality standards for every product, we recognize that returns may sometimes be necessary. Our return process is crafted to be simple and user-friendly, ensuring quick resolutions to any issues. If you receive an item that is defective or damaged, we sincerely regret the inconvenience and are here to assist you. To initiate a return or exchange, reach out to our customer support team within 48 hours of receiving your order. If you receive an incorrect product, notify us immediately, and we will arrange a replacement or return. All items must be in their original condition, unused, unaltered, and returned in their original packaging, complete with tags, labels, and invoices, to qualify for a return.  

Seamless Returns, Swift Solutions   
Our customer support team is dedicated to guiding you through a hassle-free return experience. Ensure that your return request is placed within the designated time frame to avoid any complications. We provide clear, step-by-step instructions to make returning items as effortless as possible. Once we receive your returned item, refunds or exchanges are processed within 5-7 business days. Your satisfaction is our priority, and we strive to make returns straightforward and stress-free.  

Non-Returnable Items   
Certain products cannot be returned due to hygiene and customization restrictions.  

• Intimate wear, including underwear, socks, and swimwear, is non-returnable for health and safety reasons.  
• Products marked as “final sale” or those purchased at discounted rates are not eligible for returns.  
• Personalized or custom-made items cannot be returned unless they arrive defective or damaged.  
• Items that have been worn, washed, or altered do not qualify for returns.  
• Product descriptions will clearly indicate if an item is non-returnable, so please review them carefully before purchasing.  

Return Shipping: Essential Details   
If you receive an incorrect item due to our error, we will cover the return shipping costs. However, if the return is initiated due to a change of preference, the customer will be responsible for the return shipping charges. We advise using a trusted courier service to ensure the safe return of your package. In cases where an item is found to be defective or damaged, we will provide return instructions at no additional cost. Our goal is to maintain transparency and fairness in the return process for all customers.  

Understanding the Refund Process   
Once your return is received and inspected, we will initiate a refund to your original payment method. Our team is committed to ensuring that refunds are processed efficiently within 5-7 business days. You will receive a confirmation email once the refund has been successfully issued. We aim to make the refund process smooth and hassle-free so you can continue shopping with confidence. If you need any further assistance, our customer support team is always available to help.  

Need Assistance? We're Happy to Help  

• Have questions about returns, refunds, or exchanges? We are here to assist you!  
• Contact our support team via aquabriteventures@gmail.com and we will respond promptly.  
• We are dedicated to resolving your concerns and enhancing your shopping experience.  
• Your satisfaction remains our top priority, and we are committed to providing excellent service.  
• Thank you for choosing elanorastyle. We look forward to delivering fashion straight to your doorstep!